Unethical secondary ticketing is when people buy tickets at face value and then resell them at inflated prices via non-artist approved methods and websites, thus denying real fans the chance to buy at face value. 

Ticket touts and unauthorised resellers use multiple payment cards, false identities and sophisticated computer programs (‘bots’) to buy up large amounts of tickets which they then offer for resale at highly inflated prices. 

Any purchases made via unauthorised outlets and people may be considered fraudulent and may not grant you access to the shows. Additionally, in the case an event is rescheduled, postposed, or cancelled, you will not receive important communications from the official ticketing agency about refunds or re-issued tickets as you are not the original ticket purchaser. 

Some States and Territories have specific laws regarding ticket resales, for details visit the ACCC’s website and/or the consumer affairs body/department for your State or Territory.