Your Unique Password allows you to take part in each tour pre-sale that transacts through Ticketek, Ticketmaster or VenueTix. It is important that you do not share your password with others, as once it is used in a pre-sale, it will not be able to be used again for that particular pre-sale.
If you are joining as a new Member, your password will be emailed to you shortly after signing up.
If you experience difficulties receiving your password, your can request a PASSWORD REMINDER or you can email us through the CONTACT page and one of our team will endeavor to help you. Please note this email address is only monitored Monday to Friday during office hours.
When we have a pre-sale we email our Members a pre-sale ecard which contains their pre-sale information. You can also access this information when you’re logged in on the tour page by visiting the pre-sale tab. We recommend that you email the information to yourself in advance of the pre-sale (click on the email icon) as our site can become congested during pre-sale periods. If you have the information in the email you will be able to proceed directly to the ticketing website.